Privacy Policy

 

As part of our product offerings, we collect some personal data concerning you to facilitate our relationship with you and to provide you with the best possible shopping experience. Here are our practices and policies for the collection, use and exchange of data and cookies collected by or for you.

 

Your data is collected when you contact us through our contact form, through our order form, via newsletter subscription, by phone, or email, or in any other way you can send us your data.

Data collected and purpose of their collection

 

Purpose of processing:

1. Execution of orders.

In this case the data collected are:

• personal identification (name)

• contact details (shipping address, telephone, email address)

• tax IDs (Tax Identification Number, Tax Office)

• login information

The data is necessary in order for your registration / connection to take place, for your order to be completed, or for any returns to be made.

2. Manage questions, complaints, troubleshooting.

In this case the data collected are: personal IDs (name), contact details (shipping address, telephone, email address), tax IDs (TIN, Tax Identification Number), login information

The purpose of collecting this data is to properly address questions, complaints and problems. We have a legitimate interest in providing the best experience for our customers and dealing with any problems.

3. Newsletter subscription

For this purpose the data collected are: personal identifiers (name), contact details (shipping address, telephone, email)

The purpose of data collection is to be able to receive updates and offers from our company after giving your consent.

4. Creating a member account using Social Media

For this purpose the data collected are: personal identifiers (name), contact details (email address)

The purpose of collecting this data is to place your next orders without having to re-enter your details.

 

It is our policy to keep your data only for as long as necessary for the purpose for which it was collected, in accordance with the principles of data minimization and limitation of the storage period. For all the above reasons, your data will be kept for at least five (5) years after the end of our customer relationship. In addition, we align the retention of your data with possible variations arising from the exercise of your privacy rights.

 

We will not assign, disclose or rent your personal information to any third party / entity in a manner other than that described herein. Our company transmits personal data to third parties, to whom the company entrusts the processing of personal data on its behalf.

The data is transferred only to partner companies with ours that provide services for the purpose of sending advertising material and personalized offers. Also, this data is transmitted to companies cooperating with us in order to evaluate the quality of service and the evaluation of our products & services. Also, for the purposes of implementing the sales contract, data is transmitted to cooperating companies to which the execution of part of the contract has been assigned, such as transport companies or pick-up points selected by you. Finally, the data is given access to independent service providers who have built our website, as well as to those who provide us with technical support or hosting for the operation of the website.

We seek to ensure that all such third party / independent service providers will not use your personal data for any purpose other than to provide the services to which they are contractually committed. We also create contracts with these independent contractors which oblige them to comply with the standards of personal data protection required by law and to use the data only for the purposes for which it was transmitted to them.

Finally, we reserve the right to disclose your personal information to third parties if we are required to disclose or share your personal information in order to comply with any legal or regulatory obligations.

 

We make great efforts to protect our users from any unauthorized access or alteration, disclosure or destruction of the information in our possession. Specifically:

• From the very beginning until the completion of your on-line session, all your personal information is encrypted under the 256-bit (Secure Sockets Layer - SSL) encryption protocol. Every time you send information towards the system, your browser first encrypts the information using the 256 bits key and then sends the information to the system. The system decodes the information using the same key (which is predetermined at the start of your connection to the service) and then goes on to process the information. The system sends you information using the same encryption procedure.

•  Our website is hosted on one of Europe's most famous and secure data center, it is in a dedicated environment that means it does not share the same resources with malicious and fraud websites

• We control data collection, storage and processing practices, including physical security measures, to protect against unauthorized access to systems.

• Our Company has access to personal data and partner organizations that must know this information in order to provide services to us.

 

Although we take all reasonable steps to protect your personal data, we can not guarantee the security of personal data disclosed over the Internet. You accept the inherent consequences for the security of transactions executed over the internet and we are not responsible for any breach of security unless we act in negligence and only to the extent specified in these terms and conditions of use of the website.

 

PayPal: For the security of your online transactions via PayPal, you are automatically transferred to a secure server of PayPal. Your PayPal account information is not disclosed or stored in our system. PAYPAL uses SSL technology to keep files of its millions of users safe and is one of the most trusted options in the field of e-commerce. When you use this payment method, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal privacy policy for more details: www.paypal.com

 

Our website includes external links to other websites, which are not controlled by us but by third parties (natural or legal persons). Under no circumstances is our website responsible for the privacy policy that these websites follow. We encourage you to review and understand their privacy practices before providing them with personal information.

 

The products we offer are intended exclusively for purchase by adults and not by children or minors under 16 years of age.

If you are under 16 years old, you may use our website only with the participation and approval of a parent or guardian.

 

A cookie is a small text file that is downloaded to your device when you visit a website and allows the website to obtain certain information from your browser, such as your preferences. We consider it important to know what cookies are used on our website and for what reasons they are used. The two main categories of cookies used on our website are the absolutely necessary cookies and the cookies of third parties:

Absolutely necessary cookies These cookies are necessary for the proper operation of our website but also for you to be able to browse it and use its features, such as access to secure areas of the website. Without these cookies some of its services and functions website, such as shopping cart or online payment, can not be made

You can control and/or delete cookies as you wish - for details, see aboutcookies.org 

 

Third party cookies include performance, functionality, and promotion / targeting cookies.

• Performance cookies: collect information about how visitors use the website, for example which pages they visit most often, and whether they receive error messages from websites. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and therefore anonymous. Used only to improve the way a website works

• Functionality cookies: allow the website to remember the choices you make (such as your username or domain) and provide more personalized features. They can also be used to remember the changes you have made to the website or used to provide services you have requested, such as chatting or using social media. The data collected by these cookies can be made anonymous and they do not have the ability to track your browsing as well as your activity on other websites.

• Promotion / targeting cookies: used to provide content that best suits you and your interests. They are also used to send targeted advertising or promotions, to limit the number of ads being displayed, and to help measure the effectiveness of advertising campaigns. They can also be used to store the sites you have visited to determine the most effective online marketing channels, and to reward external websites and affiliates who have promoted you to our site.

 

 At any point, during the storage or processing of your data, you reserve the following rights, while you can also submit the corresponding requests:

• Right of access - you have the right to access the personal data we hold about you

• Right of correction - you have the right to correct inaccurate or incomplete data we hold about you.

• Right of deletion - you can request that the data we hold about you be deleted from our files and we are obliged to satisfy your request in specific cases

• Restriction of processing - you have the right to request that the processing of your personal data be restricted and we are obliged to comply with this request when certain conditions apply

• Right to data portability - you have the right to request that the data we hold about you be transferred to another organization

• Right of objection - you have the right to object to the processing of personal data concerning you, under certain conditions

• Right to withdraw consent - where the legal basis for processing your data is "Consent", you have the right to revoke your consent at any time.

All your requests regarding the above rights, can be submitted through the special request form or through the management pages of your personal account. The procedure for processing any request regarding the above rights is as follows. We will evaluate the request and answer you about its progress (approval of request, partial approval of request, rejection of request) as soon as possible and definitely within one month from its submission. In the event that our company rejects your request regarding the aforementioned Privacy Policy, we will contact you with the reasons for the rejection. You have the right to file a complaint directly to the regulatory authority and the Data Protection Officer of our company.

We reserve the right to reject requests that are unreasonably repetitive, require disproportionate technical effort or have disproportionate technical consequences, endanger the privacy of others or are impossible to implement.

 

Our Privacy Statement may change from time to time. We strive to continually review and update this Statement in order to comply with legal and regulatory requirements, while providing optimal protection of your personal data. We will post on this page any changes to the privacy statement.

 

This site belongs to the company CHARILAOS GEORG DENDRINOS JEWELERY. If at any time you believe that we do not comply with the provisions set forth in this Statement or any other matter relating to data protection, please contact us by email at info@adamantias.jewerly.

Data Protection Officer is Charilaos Dendrinos of Georgiou.